Fresno, CA
December 15, 2004
Redcort Software announced today the new Software
Maintenance & Support
program for Virtual TimeClock. In addition to providing 30 days priority email based technical support
with all new Virtual TimeClock Professional licenses purchased, the Software Maintenance & Support
program helps to ensure long term technical support, uninterrupted operation, and access to the ongoing
engineering efforts to improve and enhance Virtual TimeClock Professional software.
Program Benefits
-
Priority email based technical
support for software configuration assistance and problem resolution.
-
Telephone based
engineering support for those issues requiring additional technical assistance.
-
Data
file evaluation and repair assistance following catastrophic software/system failures.
-
All
software updates and upgrades of the licensed Virtual TimeClock Pro software.
The program has been designed
to be mutually beneficial program for Redcort Software and its customers. The program
enables Redcort Software to continue staffing and maintaining its industry leading customer
support services. It also allows the engineering cycle to be shortened, facilitiating
more frequent, incremental software upgrades. Customers receive shorter turn around on
their feature requests and never have to worry about the frequency of purchasing license
upgrades.
About Redcort Software
Redcort Software has been
helping free businesses from the unproductive cycle of repetitive tasks and unavailable
information since 1997. Redcort Software actively pursues a close relationship with their
customers through direct sales, feedback and technical support. Thousands of workers
in over a dozen countries worldwide rely on Redcort Software’s Virtual TimeClock
Professional every day.
Contact Information
Jeff Krueger
Redcort Software
8939 N. Chestnut Avenue #106
Fresno, California 93720
559-434-8544 |