Virtual TimeClock 5 is a major upgrade to Redcort Software's award winning Time & Attendance software. The following article discusses Redcort's upgrade policies as well as information on how to install Virtual TimeClock 5 upgrades and updates.

  
Upgrade Policy

Upgrading
The new client-server licensing and Software Maintenance & Support program announced in December 2004 brings some very positive changes to our software licensing and upgrades. The new software maintenance program facilitates new feature upgrades and updates on a more incremental six month engineering cycle (as opposed to the prior 18-24 month cycle). Our customers benefit from new technologies implemented more rapidly at a reduced overall price when compared to our prior major upgrade release every 18-24 months.

Because of the different licensing options and support now available, Redcort Software is offering a generous upgrade allowance to help our loyal base of Virtual TimeClock users migrate to our new version 5 release. All registered Virtual TimeClock 2-4 users are eligible to receive a 50% upgrade credit towards any combination of new Virtual TimeClock Pro 5 licenses. This is a one time upgrade offer that ends June 30, 2005.

Free Minor Updates
Licensed users of Virtual TimeClock 5 are provided free access (via our web site or CD-ROM purchase) to all minor software updates released for their registered version of Virtual TimeClock. Minor updates are indicated by an increment of the third digit of the release. For example, any Virtual TimeClock 5.0 license will register and run any release of Virtual TimeClock Professional 5.0.0-5.0.9.

Major Program Updates and Upgrades
All Virtual TimeClock purchasers are encouraged to enroll in the Software Maintenance & Support program. While enrolled in the program, customers receive ongoing technical support and free upgrades to ALL Virtual TimeClock Professional updates and releases for their licensed software.

Virtual TimeClock 5 customers who decline enrollment in the Software Maintenance & Support program are eligible to receive a 30% discount towards the purchase of any Virtual TimeClock 5 upgrade release.

  
Upgrading From Virtual TimeClock 2, 3 or 4

Virtual TimeClock version 5 can import data from any prior release of our Virtual TimeClock software. While some planning for the new release is required, the actual process for upgrading is very straight forward.

See the Redcort Software Upgrade Center at http://redcort.com.upgrade.html for step by step instructions to upgrade your particular version of Virtual TimeClock.

 
Updating Version 5

Virtual TimeClock 5 employs a new data management system that maintains the user data, licensing and preferences completely separate from the Virtual TimeClock program files. Updating from one version of Virtual TimeClock 5 to a new release (e.g. 5.0 to 5.1) is as simple as replacing the Virtual TimeClock application folder.

The following sections explain how to perform a version 5 update on both Windows and Macintosh computers:

Macintosh Updates
Mac programs are normally stored in the Applications folder at the root level or the computer hard drive. To install a Virtual TimeClock 5 update on a Macintosh computer, replace the prior version of Virtual TimeClock 5 in the Applications folder with the current Virtual TimeClock program folder.

Any alias icons that were created to the program on the desktop or in the startup items folder will need to be recreated for the new Virtual TimeClock Pro application.

Windows Updates
Select Uninstall from the Virtual TimeClock 5 folder in the Programs folder in the Start menu. Uninstalling DOES NOT remove your data, preferences or licenses. After uninstalling the prior version of Virtual TimeClock, run the new TimeClockSetup.exe application to install the latest Virtual TimeClock release. 

   
Upgrade Center

Visit the Redcort Software Upgrade Center on the Redcort Software web site at http://redcort.com.upgrade.html for the latest information on Virtual TimeClock upgrades and updates.  If you still have questions, give us a call at (559) 434-8544 or contact us via email at sales@redcort.com